Faq
I already have auto insurance, why do I need an extended vehicle service contract?
Avalon Auto Protection covers you in ways that auto insurance covers your vehicle in case of an accident. The difference is Avalon Auto Protection will insure you for the mechanical breakdowns. Suppose your transmission was to go out your auto insurance is not going to cover a penny of the repair cost, with Avalon Auto Protection the costs will be covered in full, your auto insurance company would not pay a dime for that repair cost.
My dealers already sold me a service contract when I purchased my vehicle. Why should I get a new one?
The protection plan that you purchased at your dealer will expire.. It has an expiration date. When the coverage is expires and it will expire, you are vulnerable to the high cost of getting your vehicle repaired regardless of the breakdown. Avalon Auto Protection will be able to help you with a peace of mind knowing that you are insured for repairs in case of a costly breakdown, again it’s not a question of what will happen the question is when.
How soon can I make a claim with my new service contract?
The first claim is after 30 days and 1000 miles. The reason is we have to do this is because people have tried to abuse the system and get a vehicle serviced with an existing mechanical problem. Unfortunately we cannot cover any existing issues; all of our policies have a grace period of 30 days and 1000 miles.
Are you affiliated with any dealers/factory warranty plans?
Avalon Auto Protection is not affiliated with any dealership or factory warranty dealer. The vehicle service plans that Avalon Auto Protection offer are different from the dealer warranty. With our service plans you don’t have to stress about your dealership going out of business and losing your coverage, with your service protection plan with Avalon Auto Protection you can bring your vehicle to any certified ASE mechanic shop.
What happens if I need a rental car?
Many of our programs permit you to obtain a rental car reimbursement. You don’t have to stress about not being able to get around while your vehicle is being repaired. The coverage plans vary so depending on which plan you choose , you just call the toll free number on your vehicle protection card for assistance.
What if I plan on selling my car in a couple of years? Will my service contract carry over to the new owner?
Yes, the vehicle service contract is fully transferable.